Helmuth Munter has some great news for the Labels & Package Printing segment
A positive message from our CEO Christoph Gamper - Durst will partially reopen the production sites in Brixen and Lienz starting tomorrow
Comprehensive, individual customer solutions thanks to Durst's complete Smart Shop solution
Henry Cheng - A positive message from Durst China to the international Durst family.
In a series of short podcasts we show you how we connect and maintain strong contact with our customers and support our partners
Durst Headquarters - Update: 23.03.2020
Brixen, Italy / Waregem, Belgium – 02.04.2020 – After a comprehensive investigation of the label market, Label Products has invested in a Tau 330 RSC E inkjet press from Durst, manufacturer of advanced digital printing and production technologies, and Wifac to continue organic expansion. “With our spread of markets and a strong commercial presence in Belgium, the Netherlands and France we are going to benefit from that growth,” says Matthias Dhondt, Production Manager at the company based in Waregem, Belgium. “Our investment in the Tau 330 RSC E plays a key role.”
The deal with Durst and Wifac, its distribution and service partner across BENELUX, is a complete package, said Matthias Dhondt who, together with Stephan and Maarten Dhondt, forms the future of Label Products. “The Durst Tau 330 RSC E immediately caught our attention, but we needed to undertake a thorough investigation of the market,” he said. “We visited companies in Switzerland, Austria, Poland, Italy and other countries. We analyzed the operation of the various heads, the quality of the work, the speed of the machines, the price of ink and substrates.
“At the end we opted for the Tau 330 RSC E because of its impressive print quality and productivity and have never looked back. It’s a complete package. Ultimately, it’s about the total cost of ownership. At first, we wondered whether we would have enough volume on the press, but that hasn’t been a problem. More and more variable and tailor-made labels are being provided for various customers. So, a digital press is better than flexo printing.”
Another important factor for choosing Durst was the support and service provided through Wifac. “You can’t afford downtime and we have two service technicians on standby,” said Mr. Dhondt. But since the installation in the middle of 2019, not once have we needed to use them. The relatively simple operation of the press is another positive element for the business, particularly when skilled operators are hard to find due to skill shortages. We are a real family business with an open mind to helping our employees. In our finishing department, we were able to provide one employee with the chance to work as an operator on the Durst Tau 330 RSC E. She seized that opportunity with both hands.”
Continuing controlled growth is the aim for Label Products this year, as well as certifying itself for the British Retail Consortium. The BRC’s Standard for Food covers hygiene and safety requirements for food processing companies supplying the retail sector. From special clothing and hygiene regulations to visitor registration, the BRC works well throughout the whole company. “We have a focus on food sectors, but don’t lose sight of other markets,” Mr. Dhondt. “The strength of BRC is that this approach takes Label Products to a much higher level of quality.”
The family-owned company employing 36 people, which was founded by Pieter and Marc Dhondt in 1986, produces labels and tags on four flexo and digital production machines. Originally started as an offset print business, it has expanded into new areas, including label markets.
Helmuth Munter, Durst’s Segment Manager, Labels and Package Printing, said: “Our Tau RSC platform is setting new benchmarks in growing numbers of markets for companies such as Label Products. We offer a total package to all our customers in terms of high quality, the best possible service and resulting production reliability. Across BENELUX, this is with our partner Wifac. It’s a win-win combination.”
"Since the installation of the complete Durst Smart Shop solution we can offer our customers even more creativity and flexibility in product design. The setup of the frontend was very easy even without any previous knowledge - due to the many pre-installed tools. The support from Durst was fantastic, and the software team is always available to help us with any questions we may have.”
Matthias Banike, co-owner of Werbescheibe.de, Hwang & Banike GmbH
The innovative company Werbescheibe.de, based in Dortmund, has been supplying vehicle advertising systems and large-format digital prints for small and medium-sized companies, such as driving schools, craftsmen, delivery services, insurance companies and dental practices for over 15 years. Matthias Banike, founder of Werbescheibe.de, had worked with a self-developed webshop for a long time before opting for Smart Editor software in 2015.
For Mr. Banike, the flexibility and easy handling compared to other solutions was the decisive factor: "The Smart Editor convinced us from the beginning, because it is individually configurable and extremely flexible. In addition, print products with very different shapes and formats can be set up. The choice of tools for the design is very large and can be set up according to customer group and needs.“
In order to make the exchange of data even smoother and thus give customers even more freedom in product design and ordering, Mr Banike decided to invest in Durst's complete Smart Shop solution in 2019.
"It was important to us that we could configure the shop ourselves," says Mr. Banike. "We have many different tools that we can offer customers, but not every function makes sense for all products. For example, we offer different layout templates for specific customer groups, where just the color and text can be changed in a very user-friendly way. The design process, especially for simpler products such as magnetic foils, is therefore extremely uncomplicated and fast. If customers do not want to use the templates, they can also design their own, as the solution offers great flexibility.
Whether vehicle advertising, advertising panels, floor films, wall films, window films, perforated films, PVC films, banners, posters or beach flags - all print media can be designed directly online, checked in the 3D preview and then ordered. Simply place a logo or image on the drawing surface, enter the appropriate text and the print products are delivered directly to your home or company.
"Many customers are particularly enthusiastic about the 'product preview in the application',” explains Mr Banike. "For example, roll-up products can be placed in a virtual room so customers can see exactly what the product will look like in a salesroom. This gives customers a much better idea of how certain products will look in a natural environment.” Many customers also like the fact that the customer templates are saved and can be retrieved later.
The digitally created print products are designed in such a way that all films and advertising systems can be assembled by the customer himself with the help of assembly instructions. It is also possible to download print templates and create complete designs via the marketing department or a graphic designer and upload the file in the order process.
"Despite our wide range of products and the provision of layout templates, we were able to complete the basic setup of the shop within a few weeks,” said Mr Banike. "The setup was easy and didn’t require much previous knowledge, as the functions in the back-end of the Smart Shop solution, such as the Page Builder plugin, contribute to an easy website design. Durst has proven to be a professional partner every step of the way. The investment has had a very positive impact on our business and we’ve gained many new customers."
Brixen, Italy / Sydney, Australia – 30.03.2020 – Durst, manufacturer of advanced digital printing and production technologies, has solved waste and digital capacity issues for family business Wagner Prestige Labels with the installation of a Tau 330 RSC E inkjet label production press.
Wagner’s choice of Durst’s RSC technology was driven by speed, quality and environmental considerations. “We decided to ramp up digital color capacity to the highest we could, and the Durst Tau 330 RSC E came up trumps,” said John Galea, Managing Director of Wagner Prestige Labels, of Wetherill Park, Sydney, Australia. “In only six months it has really proved itself, to the point that digital is now between 30 and 35% of our business. The quality of the labels is right up there with flexo and letterpress.
“Another important benefit is that waste is greatly reduced, with the threaded meterage on the Durst Tau 330 RSC E even being able to be drawn back and printed. Waste is a big issue for label printers, especially with multiple versions, so anything we can do to reduce it is good for the environment.”
The Durst Tau 330 RSC E is the beating heart of Wagner Prestige Labels’ one-stop solutions business, which has diversified into new areas and is also part of the JV Group that brings together label, printing and embroidery companies to provide customers with a complete promotional service. Web inspection devices and processes including flexo, letterpress, screen, thermal paper, hot and cold foiling, die-cutting, laminating and, elsewhere within JV Group, dye-sublimation and embroidery for textiles plus general commercial printing.
“We do everything in-house, and, if a customer wants a fully-embellished label with embossing, foiling, spot varnishing, fancy die-cutting, we have the equipment to do it,” said Mr. Galea. “You have to keep up with changes – change enables growth and diversity, but you also have to make sure the right job goes on the right machine. Before the investment in Durst’s RSC technology we were falling short on digital capacity. Our customers – trade, print brokers and end-user – are tending to order shorter runs, more frequently, so we carefully researched all the available options. The Durst has proved to be the ideal choice.”
Helmuth Munter, Durst’s Segment Manager, Labels and Package Printing, said: “The Durst Tau 330 RSC E was originally launched to bring affordable digital production to increasing numbers of small converters and sets the base for the future of industrial digital inkjet printing in the label industry. In line with our ‘We Keep You Printing’ strategy, it’s also proving to be a real attractive prospect for forward-thinking companies like Wagner Prestige Labels that need variable, versatile, adjustable and configurable digital printing systems to expand their business reach while enjoying other benefits such as waste reduction and a significant jump in production capacity.”
A pioneering company facing a business meltdown has reconfigured its software in 24 hours and is now producing face masks. DCP Digitaldruck & Profiltechnik in Gütersloh, Germany, secured at least two weeks’ work on the first day it stated its new online business, which includes the ability to design your own bespoke mask.
The super-fast turnaround to set up www.i-product.de was enabled through Durst’s Smart Shop and Smart Editor software. It also includes online design possibilities. Driven by the mantra of innovation, Durst, manufacturer of advanced digital production technologies, offers complete solutions from pixel to output as it continues its transformation into a highly integrated process service provider, which includes expanding its world-class software solutions.
DCP, which has been supplying graphics and large format digital prints to the event and trade fair for more than 20 years, had virtually all this work demand wiped out due to the cancellation of trade fairs and events across the world. It also knew that large quantitities of masks are in demand to help combat Covid-19.
Oliver Knaup, Managing director of DCP, said: “We have been losing about 90% of our normal business for large format work in the exhibition and events industry, so we had to do something quickly. Durst provided so much incredible support so fast. I contacted them on a Friday and that same day they reconfigured the Smart Shop and Durst Editor software. Over the weekend we took some photos of the new mask opportunities and then started on the Monday. We are absolutely delighted with our Smart Shop software and the support from Durst. We now have a new template and new product on the web and you have a perfect marketing tool with the online shop.”
Despite sewing expertise among staff at a premium, DCP, a long-time Durst customer, is already producing up to 1,000 face masks a day. “The user friendliness of the flexible software has already been praised by many customers and means we can offer a large design portfolio – and now face masks,” said Mr Knaup. “We see the production of masks as our contribution to the preservation of jobs for our employees, the economy as a whole and a help for everyone. We also produce white masks, which we supply to pharmacies or, on request, protective masks with company logo.
“Durst continues to provide outstanding support in a true partnership. And now it’s letting us serve the wider community with protective masks in the global fight against coronavirus.”
Thomas Schurzfeld, Managing Director of Durst Software Development GmbH, said: “Our world-class software is extremely flexible, scalable and adaptable to cope with virtually any requirement. DCP is a perfect example of what can be achieved quickly, in this case with our help setting up a new online business complete with bespoke design possibilities in a single day. We’re proud to have helped them.”
Dear customers,Dear partners,Dear Durst`ler all over the world,
With a heavy heart, we close our headquarters form 16. March to 3. April. Fortunately, we have no more cases, and we are all doing well. Still, out of solidarity with our families and out of respect for doctors and medical staff, we are doing what helps most: we are actively contributing to stop the further spread of the virus and stay at home.
We took the issue very seriously from the very beginning, and we continue to do so. We help wherever we can - for example, with masks and protective suits for the hospital in Brixen, which, like many institutions, is currently struggling with a lack of resources.
All our branches are active - with the restrictions that apply in the respective countries. A networked trunk team also works for the headquarters - wherever possible from the home office. The highest security measures are in place for employees who have to stay at the company. The branches have stocked spare parts as a precautionary measure, and ink logistics are maintained - a service team can be reached remotely in case of emergencies.
We will use these two weeks to monitor the situation and work out scenarios and then hopefully - taking into account the legal status and only if we can ensure the safety of the employees and their families - restart production.
These are challenging times - we are sure that you, our customers and partners, will show solidarity with our employees and us. We are confident that we are doing the right thing and that we will come out of this situation stronger.
Please take care of yourself and stay safe and healthy.
Christoph GamperCEO, Durst Group
For further information about our new products and latest news