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Contact usDurst Customer Success Story: Boxitut (packaging consultancy Hage), Sonnenbühl-Undingen Germany
Boxitut-shop.de: New Smart Shop solution from Durst offers customers more flexibility and creativity in packaging production
„The online shop needed to entail concentrated expert knowledge and offer customers fair prices. Durst was a professional partner who accompanied us on this journey in a goal-oriented, reliable and competent manner.
Ursula Hage, Managing Director, Verpackungsberatung Hage GmbH & Co. KG
In 1998 Ursula Hage and her husband started their own business. Having advanced from a small two-man business to an internationally operating packaging manufacturer, Verpackungsberatung Hage GmbH & CO.KG now has almost 30 employees and an annual turnover of over €5 million. In 2011 the company began to switch to digital production and invested in plotter technology and later also in digital flatbed printers. The company supplies to a wide range of industries: furniture industry, medical and laboratory technology, tool technology, automotive industry and the food industry. The digital production facility that belongs to the company (Albfactory) specializes in packaging and displays made of cardboard and corrugated board.
"Many years ago, we were aware that digitalisation brings with it a change of times and so we had the vision of an online shop for corrugated board packaging already in 2016. Thanks to our plotter technology, we already had access to a software on which Durst had an online shop based. So with the help of Durst our online shop quickly became a hit."
In 2019, Mrs. Hage and her husband decided to further upgrade and modernize the online shop with the new Durst Smart Shop solution to offer their customers even more flexibility and creativity in product design. The Boxitut, the new online shop, went live in March 2020.
Ursula Hage explains: "The entire menu and navigation of the Boxitut is new, you can get to the product and the order menu faster from all points. The online shop is even more user-friendly, the entire graphics have been improved and users get more inspiration through product suggestions. This makes the customer approach much more direct and thanks to Durst's enhanced Smart Editor, the whole process is much smoother and faster."
"In addition, customers are excited about the fact that the punch contours can be downloaded to create complete designs via the marketing department or with their own software and upload the file again during the ordering process. Furthermore, the 3D preview is an important, improved feature, which is especially crucial for the approval of the product. Another new feature is that we can define millimetre sizes during the packaging design process."
The order data is transmitted online to the production department and processed there in a purely digital form. The well-equipped production facility, which also includes a Durst Delta 250 WT Multi-Pass UV printer using odorless ink, which is highly suited for a range of corrugated packaging, guarantees customers short delivery times and lean cost structures.
"Thanks to the upgraded online shop, we will definitely tap into new markets. More and more companies, especially young start-ups, are looking to do business over the Internet, and that’s currently increasing due to Corona and minimized contact. Our digital production has given us a great advantage," says Ms. Hage. "The data generated in the online shop can be send to production without checking - the core element of the software was crucial here."
"We can highly recommend the company Durst and their service. Our contact people are competent, always available and have supported us professionally with the digital implementation step by step. The Boxitut is highly praised by our customers."
Durst Customer Success Story: Mediapoint, Melbourne, Australia
With the Durst Rho 512R LED, Mediapoint has added another Durst press to its production site and was able to increase productivity by up to 14 times. Not only the productivity played a decisive role, but also the higher quality, the sustainability of the printer and the inks, the possibility to expand their portfolio and the return of investment: "With Durst you are getting a machine that will last longer than anything else on the market." says Jamie Xuereb, Co-Founder, Mediapoint.
Durst Customer Success Story: Grupo Macho, Morón de la Frontera, Sevilla, Spain
It all began in 1954 with a small printing shop for business stationery, before Etiquetas Macho specialized in label printing. Today the family business is run by the third generation, led by Juan Macho. As production costs for digitally printed labels are falling and the market is increasingly demanding short runs, he is convinced that the future of Grupo Macho will lie in digital printing. Therefore, the company invested in a Tau 330 RSC, the fastest digital printing solution with inkjet technology available today. It offers Etiquetas Macho, in addition to its high print quality and Heptachromia plus White, the advantage of a hybrid production line with a flexo unit.
Tasmania’s Road Signs are printed with the traffic sign printer from Durst
Eye Spy Signs, Cambridge, Tasmania, Australia
Durst Rho 163 TS in production at Eye Spy Signs
Eye Spy Signs strengthens its position as industry leader with installation of Durst Rho 163 TS printer.
Eye Spy Signs started out in a suburban home garage in Hobart (Tasmania – Australia) back in 1994 eking out an existence as a dedicated Real Estate sign provider. In 1996 the Company bought the Government’s Main Roads sign workshop at tender and all of a sudden became heavily involved in road sign manufacture for the State of Tasmania.
For the next 20 years, our road signs were made using conventional methods – screen printing or cut vinyl – both high in labour content and inherently inefficient. In the meantime, the development of digital printing processes – and in particular ink technology (in conjunction with 3M) was progressing at a quick pace.
In March 2017, Eye Spy took delivery of a Durst Rho 163 TS and all of a sudden, another world opened up. It quickly re-affirmed our position as industry leader. As well as conventional roll-to-roll printing, it offered many side benefits including the ability to print flat substrates. For example, we very frequently print jobs direct to corflute requiring no over laminate. These days we put many different types of substrates through the machine – it is so versatile.
Year on year, our turnover has increased whilst our labour levels have decreased.
Running costs are surprisingly low and the reliability of the machine is nothing short of incredible - we have experienced machine availability exceeding 99% since it was commissioned. When needed, support from Durst has been outstanding and the fact that we are in different hemispheres/time zones has made little difference.
John Howard B.Eng (Hons), Managing Director, EYE SPY SIGNS P/L says: "In summary the acquisition of the machine is the best business decision that EYE SPY has ever made. It was not cheap, but what do you expect to pay if you are buying the best in the world?"
Tasmania’s Road Signs are printed with the traffic sign printer from Durst
Rondo, St Ruprecht an der Raab, Austria
We didn’t just buy a machine, we bought a whole system involving software, analytical tools and calculation tools, so we are very happy that we don’t need any additional software
Rondo’s digital transformation for its corrugated packaging business has been driven by brands who have opened their minds to the new wave of opportunities from sustainable production where flexibility and time to market are crucial driving factors.
Digital corrugated production is now going up by 25-30% a year for Austria-based Rondo St Ruprecht an der Raab, one of six plants in Europe for the family-owned Rondo Ganahl Group. The company specializes in corrugated board production using flexo, offset and digital technologies. It has never looked back since making a leap of faith two years ago and becoming one of the world’s first users of the Durst SPC 130 water-based technology.
Managing all data through the Durst workflow with its sophisticated color management, analytical tools and variable data creation, has made a strong and positive difference – all provided through Durst Professional Services.
Robert Posch, Operations Manager at Rondo St Ruprecht an der Raab, said: “We didn’t just buy a machine, we bought a whole system involving software, analytical tools and., calculation tools, so we are very happy that we don’t need any additional software. The brand Lindt & Sprüngli, as an example, has extremely dark and powerful red colours, as well as brown. With the powerful Color management features, we have been able to reproduce them accurately and we have matched their demands.”
Mr Posch added: “We are looking forward to working with Koenig & Bauer and Durst together because we see huge future potential with the software and what we hope will be the perfect printing machine. With experience of big industry, both Durst and Koenig & Bauer are excellent, robust engineering companies with world-class expertise. Certainly, we have had a very positive impression of the SPC 130 machine and from the staff right from the start.”
Karl Pucher has been the Managing Director at for Rondo St Ruprecht an der Raab for the last eight years. “We had been talking about getting into digital printing for a long time and for Rondo it was something new,” he said. “We had to change a lot of processes and took a lot of risk. We have made a lot of improvements in the processes. Sales are now racing ahead every month. Customers are making repeat orders, which is very important, so we are very happy that we took this decision. Our corrugated business is going up by around 20 to 30% every year and we see that this is a fast-growing business for the next years and soon we plan to go for a full three-shift operation. The share of digital printing was at first around 5 to 10% of our overall business, but we expect this to double within the next couple of years.
“It’s a known fact that brand owners were in love with the offset printing because of the quality, but since we have had digital printing we have transferred lot of offset business to digital because of shorter lead times, initiation costs and there is no difference in quality between offset and digital for many applications. Quality is extremely important for the brand owners, but it is not the topic anymore.
About 90% of the Rondo digital printing business is for the food industry. Brand owners have many more products compared to a few years ago and shorter lead times to market. “Lindt & Sprüngli is one example where we used to plan months ahead for Christmas, Easter and summer editions and needed to keep high levels of stock,” said Mr Pucher. “Now with digital technology we can be extremely flexible. Lindt & Sprüngli can create a new order that we can produce digitally and have in the shops within weeks.”
Mr Pucher added: “Digital printing is also providing answers for the global debate on the use of plastic packaging, which obviously extends to food and safety. Using the new food safety compliant inks in primary and secondary packaging means we can create corrugated board packaging to be used as an environmentally friendly alternative to plastic. The SPC 130 with its water-based technology from Durst is providing the solutions that we need to delivery to the food industry.”
Rospil’s total confidence in Durst leads to Tau 330 RSC E investment to capture new markets
Madrid, Spain – 12.06.2020: Etiquetas Rospil has taken the next step on its digital transformation by capturing new markets with an investment in a Tau 330 RSC E from Durst, manufacturer of advanced digital printing and production technologies. Increasing numbers of its own customers are explicitly demanding that their labels are produced on the single-pass inkjet press.
Madrid-based Etiquetas Rospil has enjoyed unstoppable growth due to its strong customer focus and commitment to innovation. It became one of the first companies in Spain in 2013 to invest in digital ink-jet technology with Durst’s Tau 330/200 solutions, which produced more than 10 million linear meters. Etiquetas Rospil has now become the first company in Iberia to install the Durst Tau 330 RSC E. It improves versatility and provides faster order turnarounds to ease pressure on delivery requirements. Replacing the Tau 330, the machine also allows considerable ink consumption savings per linear meter.
Jorge Pérez, Deputy Manager of Etiquetas Rospil, which is celebrating its 45th birthday, also highlights the consistency of the color and brightness of the orders produced on the Tau Solutions. “Each year there are an increasing number of customers who demand explicitly that their labels are produced with Durst Tau technology,” he said. “It’s been unstoppable growth. Also, we are clear that the future of the sector is digital. That is why we decided to take a new step.
“We have full confidence in Durst. Our experience with them has been second to none. There is nothing comparable in terms of quality and reliability and, now with the new Tau 330 RSC E, neither in productivity. Furthermore, the technical assistance offered by Durst Ibérica is fully personalized.”
The Tau 330 RSC E combines best-in-class print quality with an economic investment and is fully upgradeable to an 8-color label press to provide increased capacity when production requirements increase. Etiquetas Rospil’s model is equipped with four colors plus white.
Mr Pérez said: “We know the future is digital and we will make new progress in the coming years. This is another advantage of the the Durst Tau 330 RSC E – it allows upgrades of productivity up to 80 linear meters a minute and add process colors to match our requirements. However, for now we are very happy with the current investment. In addition, we are already taking concrete steps in the Industry 4.0 transformation. This is the challenge we have to face in the coming years and by joining forces with a partner such as Durst in this transformation, we are encouraged to make further progress.”
Helmuth Munter, Durst’s Segment Manager, Labels and Flexible Packaging, said: “Etiquetas Rospil’s growth is a perfect example of how innovative and forward-thinking companies recognize the all-round benefits of our technology. We’re delighted to hear that its customers increasingly demand that their orders are produced on the technology. Our Tau RSC platform sets the base for industrial inkjet printing in the label industry. It offers a total package to all our customers in terms of high quality, the best possible service and resulting production reliability, as well as important cost-savings.”
The Label Makers, Bradford, UK
“Thanks to the fantastic quality from the RSC green ink, we won a new contract – and that food brand is now one of our biggest customers”
Multi-award-winning company The Label Makers has expanded into higher-end markets and turned a major food brand prospect into one of its biggest accounts, thanks to the Durst Tau RSC platform and software capabilities.
“It’s unbelievable photographic quality,” said David Webster, Managing Director at the company known as Labmak. “The print quality meant that we could look for more sophisticated work, particularly as we found it far easier to hit everybody’s brand color. As one example, we were approached by a prospective customer who asked if we could reproduce its fluorescent green logo. Thanks to the fantastic quality from the RSC green ink, we were able to do this and won the new contract. Now that food brand is now one of biggest customers.”
Recently Labmak won two major awards for a complicated illustrated label embellished and printed on to bottles of spiced and dark rum for Manchester-based brand Diablesse. One was for ‘Label of The Year’ at the UK Packaging Awards and the other was the ‘Special Effect in Labels and Packaging’ in the Digital Printer Awards. “The depth and vibrancy of the inks printed on the Durst Tau 330 RSC was crucial and I can’t think we’d have ever won without it,” said Mr. Webster. “Who would ever have thought we’d be printing rum labels digitally. What more can I say!
“Customer requirements are now changing constantly. In this market label delivery dates now typically get changed hourly, not even on a daily basis, so we have to have flexibility of printing on either machine or even transferring work from flexo. Durst Workflow Label software enables us to manipulate files press side, so jobs can be tweaked immediately by press operators without sending the file back to the studio, which could easily take up to 20 minutes. Any changes are now done in five minutes – it’s a major time-saver. And it’s a gamechanger.”
Labmak, a family-owned company, was formed in 1963. Starting with letterpress, it moved into litho and flexo printing – and now increasingly uses digital. It has a reputation as a pioneer and supplies some of the UK’s leading brands covering markets such as food, beverages, personal care, petro chemical and decorative coatings. “Whereas a decade ago, we would be running jobs regularly of 100,000 labels a time, customers started making increasing numbers of order but in smaller batches, perhaps 10,000 labels a time,” said Mr. Webster.
Labmak became the beta test site for the Durst RSC platform three years ago, working in partnership with Durst. It currently has two Durst Tau 330 RSC single-pass UV inkjet presses, with industrial scale production possible at up to 80 linear meters/min.
“The future of label printing is here – and it’s digital inkjet production,” said Mr. Webster. “We now have supermarket chains requesting that the jobs be printed inkjet rather than flexo because of the vibrancy of the colors, the screen effect of the inks and the perfect print registration. Our Tau RSC investments give us the opportunity to take on more clients and better service our existing customers. Previously we were mainly using the Durst Tau presses for the personal care markets. Now, with the new capabilities, we are producing everything from food labels through to high quality wines and spirits.”
Werbescheibe, Dortmund, Germany
Comprehensive, individual customer solutions thanks to Durst's complete Smart Shop solution
"Since the installation of the complete Durst Smart Shop solution we can offer our customers even more creativity and flexibility in product design. The setup of the frontend was very easy even without any previous knowledge - due to the many pre-installed tools. The support from Durst was fantastic, and the software team is always available to help us with any questions we may have.”
Matthias Banike, co-owner of Werbescheibe.de, Hwang & Banike GmbH
The innovative company Werbescheibe.de, based in Dortmund, has been supplying vehicle advertising systems and large-format digital prints for small and medium-sized companies, such as driving schools, craftsmen, delivery services, insurance companies and dental practices for over 15 years. Matthias Banike, founder of Werbescheibe.de, had worked with a self-developed webshop for a long time before opting for Smart Editor software in 2015.
For Mr. Banike, the flexibility and easy handling compared to other solutions was the decisive factor: "The Smart Editor convinced us from the beginning, because it is individually configurable and extremely flexible. In addition, print products with very different shapes and formats can be set up. The choice of tools for the design is very large and can be set up according to customer group and needs.“
In order to make the exchange of data even smoother and thus give customers even more freedom in product design and ordering, Mr Banike decided to invest in Durst's complete Smart Shop solution in 2019.
"It was important to us that we could configure the shop ourselves," says Mr. Banike. "We have many different tools that we can offer customers, but not every function makes sense for all products. For example, we offer different layout templates for specific customer groups, where just the color and text can be changed in a very user-friendly way. The design process, especially for simpler products such as magnetic foils, is therefore extremely uncomplicated and fast. If customers do not want to use the templates, they can also design their own, as the solution offers great flexibility.
Whether vehicle advertising, advertising panels, floor films, wall films, window films, perforated films, PVC films, banners, posters or beach flags - all print media can be designed directly online, checked in the 3D preview and then ordered. Simply place a logo or image on the drawing surface, enter the appropriate text and the print products are delivered directly to your home or company.
"Many customers are particularly enthusiastic about the 'product preview in the application',” explains Mr Banike. "For example, roll-up products can be placed in a virtual room so customers can see exactly what the product will look like in a salesroom. This gives customers a much better idea of how certain products will look in a natural environment.” Many customers also like the fact that the customer templates are saved and can be retrieved later.
The digitally created print products are designed in such a way that all films and advertising systems can be assembled by the customer himself with the help of assembly instructions. It is also possible to download print templates and create complete designs via the marketing department or a graphic designer and upload the file in the order process.
"Despite our wide range of products and the provision of layout templates, we were able to complete the basic setup of the shop within a few weeks,” said Mr Banike. "The setup was easy and didn’t require much previous knowledge, as the functions in the back-end of the Smart Shop solution, such as the Page Builder plugin, contribute to an easy website design. Durst has proven to be a professional partner every step of the way. The investment has had a very positive impact on our business and we’ve gained many new customers."
Bliss Impex, New Delhi, India
Digital printing is the future for Bliss Impex.
“Durst’s proven and cost-effective solution in a price-sensitive market is revolutionising our business. A lot of international brands and buyers are now asking for digital printing.”
Bliss Impex, an international manufacturer of synthetic textiles printed fabrics and apparel fabrics, exports 80% of its business and counts many globally-recognised brands among its clients. In a price-sensitive market, the company now relies heavily on Durst proven technology for industrial-scale production. Less wastage, fast-turnaround on orders, no limitations on colour, broad designing concepts and printing on virtually any materials and 50% less water consumption are among major benefits in a seismic change to digital production of over 10,000,000 linear meters a month.
“This is the future,” said Ekansh Jain, Director of Bliss Impex. “Durst’s proven and cost-effective solution in a price-sensitive market is revolutionising our business. The machines are incredible flexible with no limitations on colour. We can print on an endless list of materials with the Alphas, including many that used to need pre-coating. The fantastic quality gives us a competitive edge, and the sharpness and brightness really stand out.”
Bliss Impex is part of the Jain Group of companies employing 300 people and having a €17.5 million turnover. In a changing market, buyers and designers are now demanding shorter turnaround times from order to delivery and an immediate response when any last-minute changes are needed.
Ekansh Jain typifies the new mindset within the family-owned firm in an evolving market where brand owners and designers demand digital production. Bliss Impex made the investment in Durst systems – three Alpha 190s Reactive production systems and one Durst Alpha 180 printer for polyester work – after a first venture into digital didn’t work out with another supplier. They use the Durst One-Step GOTS-certified reactive ink. All the printers are housed in a temperature-controlled new digital centre in Delhi in a €6million investment. Orders can be completed within three days, sometimes even 24 hours, a far cry from the 15 days it would take with conventional production.
Durst provides round-the-clock on-site technical support as well as a remote link-up with the Durst headquarters in Italy. “We have had a real partnership approach with Durst, which provides world-class support and service,” said Mr Jain. “It may be in as little as three years’ time that our unit here runs completely on digital. Costs are coming down all the time. This is a redefinition of the production processes.
“A lot of international brands and and buyers are now asking for digital printing because they see this seen as a green process. We have reduced our water consumption by 50%, around 500,000 liters per month. As one example of how we are growing our business and opening new opportunities directly with brand owners, H&M needed to print on sushi voil for a ladies’ garment and we completed the 300,000 linear meter order within 20 days. It could not have been done conventionally in that timescale because we needed many different colours and lots of merging. The incredible quality speaks for itself.”
Mr Jain concludes: “This is a seismic change in the industry as people are being educated to the benefits of digital.”
Anupam Creation Ltd., Ahmedabad, India
Brand owners and customers are driving the change to digital. If I have somebody sitting in front of me with a completed design, I can complete the order that day. With rotary or flatbed, a minimum of 10-15 days would be required
Self-made entrepreneur Prithviraji Kankariya has committed to a digital textile printing future because, he says, it is the only way forward for the industry globally.
“If you want to grow, it has to be digital. This is the future – no question,” said Mr Kankariya, a respected figure in textiles for more than 25 years who is the founder of Kankariya Textile Industries and Anupam Creation in Ahmedabad, India. “Currently our business is roughly 70% traditional production and 30% digital, but will be evenly split within two years, and I am confident it will be completely digital within five years.”
Creativity and innovation are the backbone of the success at Anupam Creation. Focusing on home textiles – everything including bedsheets, curtains, tapestry, curtains and cushions – and fashion clothing, the teams specialise in creating their high end ‘own recipe’ designs for traditional, hybrid and digital production.
Now he is focusing on a complete transformation to digital textile printing. “In India, it will take a little bit of time but in many countries it has already changed,” said Mr Kankariya. “The whole market for rotary and flatbed will be finished in 10 years.”
Anupam Creation was formed two years in a $5million (€4.5m) investment in a modern building and equipment. Durst is one of three manufacturers supplying digital equipment for the company. In Mr Kankariya’s own words, the Alpha 330 production printer with SuperMultipassTM “defines a new generation of digital printing, creating a new performance class through the integration of new technologies in the printheads, inks, drying units and the interaction with the software”.
“It’s not just the build quality, reliability and extremely high speed of the machine; another good plus for Durst is the sensors in the software that are very well aligned to work at those industrial speeds. If there’s ever a problem, which is rare, we know straight away so avoid waste and having to re-do jobs, which can be expensive. Having fast design uploads is very productive, so are the detailed analytics.
“Brand owners and customers are driving the change to digital. If I have somebody sitting in front of me with a completed design, I can complete the order that day. With rotary or flatbed, a minimum of 10-15 days would be required, perhaps even longer. Customers won’t wait around for that long. They want it now – and so it’s only possible with digital.”
Major benefits include minimal water wastage, no limitations on colors or need for color separation, no large amounts of stock in warehouses, any number of individually printed samples immediately available, and production for small or large orders – unlike traditional printing where the minimum fabric quantity order would start from 10,000 meters.
Mr Kankariya concluded: “With printhead and ink prices continuing to come down, I know will have changed all my business to digital after five years, which I am sure will enable our business to continue to grow. Durst has very good technology and I am very happy with the Durst machine. Let’s see what happens…”
Durst Phototechnik SPA
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P +39 0472 810111
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